Our Policy

Loss Policy

drycleaning@Work follows standards and policies set forth. These policies are standard to all dry-cleaners including classical retail dry-cleaning stores.

drycleaning@Work exercises utmost care in processing clothing items received to avoid misplacement or loss of items. However, there will be instances where items may get misplaced or lost. As such, differences in count must be reported within 24 hours of delivery.

drycleaning@Work liability with respect to any lost item shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition excluding leather, suede and household items which are at customers own risk at all times.